Last updated: 5/6/2025
1. Introduction
At skollPay, the security of your information is our top priority. This Security Policy outlines the measures we take to protect your data and ensure the integrity of our platform. We are committed to maintaining the highest standards of security to safeguard the information entrusted to us by schools, parents, and students.
2. Data Protection Measures
We implement multiple layers of security to protect your data:
2.1 Encryption
We use industry-standard encryption protocols to protect data in transit and at rest:
- All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security)
- Sensitive information, including payment details, is encrypted in our database
- We implement end-to-end encryption for critical communications
3. Payment Security
As a payment platform, we take additional measures to secure financial transactions:
- We adhere to Payment Card Industry Data Security Standard (PCI DSS) requirements
- We do not store complete credit card numbers or CVV codes
- All payment processing is handled through secure, certified payment processors
- Transactions are monitored in real-time for suspicious activity
- Multiple verification steps are required for high-risk transactions
4. Account Security
We provide several features to help you keep your account secure:
- Strong password requirements
- Option to enable multi-factor authentication
- Automatic session timeouts after periods of inactivity
- Notifications for account changes and suspicious login attempts
- Secure password reset procedures
5. Security Incident Response
In the unlikely event of a security incident:
- We maintain a comprehensive incident response plan
- Our security team is available 24/7 to respond to potential incidents
- We will promptly notify affected users in accordance with applicable laws
- We continuously improve our security measures based on incident learnings
6. Security Best Practices for Users
We recommend the following security practices for all users:
- Use strong, unique passwords for your skollPay account
- Enable multi-factor authentication when available
- Keep your devices and browsers updated
- Be cautious of phishing attempts and verify email communications
- Log out of your account when using shared devices
- Regularly review your account activity and transaction history
7. Security Compliance and Certifications
We are committed to meeting industry standards and regulatory requirements:
- Regular security audits and assessments
- Compliance with relevant data protection regulations
- Ongoing security training for all employees
- Continuous monitoring of security landscape for emerging threats
8. Reporting Security Concerns
If you discover a security vulnerability or have concerns about the security of our platform, please contact us immediately at security@skollpay.com. We take all security reports seriously and will investigate promptly.
9. Updates to This Security Policy
We may update this Security Policy from time to time to reflect changes in our security practices or technologies. Any changes will become effective when we post the revised Security Policy on our website. We encourage you to review this Security Policy periodically.
10. Contact Us
If you have any questions about our security practices or this Security Policy, please contact us at:
Email: security@skollpay.com
Address: Abuja, Nigeria
